NOTICE: ABOUT KING EXPRESS TRAIN & SERVICE REFUND STRETCHING DUE TO COVID-19
Dear valued customers,
King Express - VD Travel would like to say thank you for supporting us from the begining until now!
Due to the outbreak of Corona virus in the worldwide, not just us but many companies are forced to closed. Not like many other industries, in travel/transport area, in order to prepare for the services provided, we must deposit in advance with partners and Vietnam Railways Corporation. Moreover, when the quarantine orders from the Government are through, we have to follow and stop the business. Although, there are supports from partners & the Goverment but those not enough at the moment. As the results, we are at financial risk as we can not yet collect back the deposits from partners & Vietnam Railways Corporation and prepare a very large amount of money to refund for previous customers.
At this moment, we would like to send our sincere apology to all of our customers as we are not able to refund your payment for the services you booked with us! After the outbreak is controlled, we will be back on business and manage to refund as planned.
Sincerely
King Exress train - VD Travel